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Fastway Couriers

For our local Clients..

Tickets can be purchased from Fastway Couriers, Sunshine Coast

All Deliveries receive a tracking number, enquire HERE

p: +61 (0) 7 5476 9899
f:  +61 (0) 7 5476 9494


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Australia Post

"Express Post Service"

  • Pre-paid satchels can be purchased from your local Post Office.
  • You will need to take the parcel to your Post Office, Alternatively you can use the YELLOW Australia post bins by 5PM daily for next day delivery.
  • Cases are shipped to your practice (FREE NATIONWIDE DELIVERIES) with tracking.

*Please check on the Express Post bag as some remote regions cannot guarantee next day delivery.


When Sending Cases..

  • Wherever it is possible, please send PVS or polyether impressions.

  • We can pour all case models, helping you with your workflow

  • With cases, please supply Maxillary and Mandibular models, covering all landmarks necessary, along with any Bite Registrations, as to ensure accurate fabrication of appliances.

  • When sending case models, please pack carefully and send in bubble wrap/boxes to minimise risk of breakage.

  • Complete Lab forms (call us to order Laboratory Forms, or download HERE..) including clear instructions on requested appliances and practice information. We will contact you if we have any specific questions. We pride ourselves on the accuracy of our appliances, working with you, to save you time during the insertion appointment.

Thank You..


Turnaround Time

  • Work will be completed 7 in-lab days from the day your cases are received by our Laboratory.

  • Where possible, allow 2 full weeks from impression appointment to cementation or insertion appointment. 

  • Where possible, you can use our PRE-booking service to block out Laboratory Time in advance for significantly reduced turnaround time. Enquire for more information on this site or call The Dental Factory on 1300 44 15 84 


Terms of Payment

  • Accounts will be sent to you on a monthly basis and can be viewed on your personal Xero login allowing you to view and reprint any Invoices or Statements 24/7 for your accounting convenience. 

  • Accounts are to be reconciled within 15 days of statement issue (the 1st of every month) 

  • Payment can be made by direct debit to..

                        The Dental Factory

                         Account: 164664
                         BSB: 034-244
                         Reference: Client practice

  • Please contact us if you have any queries about your account.

Thank You..